Car Sharing Platform Onboard Customers Safely

How HaloCheck ensured secure and swift onboarding for a car sharing platform to protect their assets

Services used

Problem

A car sharing platform struggled to quickly check their customer background and effectively protect their fleet of vehicles. They blacklist an average of 500 customers a month due to violations caused by customers such as theft, damages and using the vehicles for illegal activities. This was a major concern for their business.

Solution

HaloCheck's trio of e-KYC, Risk Check, and Community Reference Check offered an integrated approach to secure and expedite onboarding, equipping the company with valuable risk signals to onboard good customers.

About

The car sharing platform faced a pressing issue: how to quickly and securely onboard customers while filtering out potential fraudsters and those with problematic backgrounds. Their challenge is not just about efficiency; it was about protecting their assets and reputation from substantial harm.

Using HaloCheck’s integrated suite of e-KYC, Risk Check and Community Reference Check, the car sharing platform managed to enhance their onboarding process and protect their fleet of vehicles.

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