Privacy Policy
PERSONAL DATA PROTECTION NOTICE
This Personal Data Protection Notice (“Notice”) describes how and why HaloCheck, halocheck, HaloCheck Sdn. Bhd. [202001036408 (1392729-M)], and HaloCheck™; the Brand, the Company, its parent companies, affiliates, all present, and future Subsidiaries, its employees, directors, officers, licensees, licensors, shareholders, attorneys, and agents, collectively (“HaloCheck”), collects, uses, processes, discloses, and/or transfers personal information and comply with the requirements of applicable privacy law, including the Personal Data Protection Act 2010. For the purpose of this document, the term “Personal Data” shall have the same meaning as prescribed in the Act and shall also include opinions, analysis, and/or records containing Personal Data.
This Personal Data Protection Notice applies to your Personal Data as individuals (“you” and “yours”) in our possession or under our control; including Personal Data in the possession of organisations which we have engaged to collect, use, access, store, process, disclose, and/or transfer personal data for our purposes.
HaloCheck is referred to as “ we”, “ us”, “our”, or “ours”.
Any person using and accessing HaloCheck’s website, content, or services is referred to as “the User”, “you”, or “yours”.
Please read this Notice carefully before providing any Personal Data to us.
Before submitting the Personal Data of other persons, for example, your spouse, your family members, your friends, your employer/employee please obtain the requisite consent form from them and extend a copy of this Notice to these individuals.
1. ACKNOWLEDGMENT AND CONSENT
1.1 By providing us with personal data or by continuing to access and use our website (www.halocheck.com.my) and our Platform or by interacting with us,
you acknowledge that you have read, understood, agreed, and consented to the collection, access, use, processing, disclosure, storage, and/or transfer of your Personal Data by us and all persons involved in the provision of our services as described in this Notice.
1.2 HaloCheck shall have the right to modify, update, or amend the terms of this Notice at any time by placing the updated Notice on HaloCheck’s Website. By continuing to communicate with HaloCheck or by continuing to use HaloCheck’s services following the modification, updates, or amendments to this Notice shall signify your acceptance of such modifications, updates, or amendments. This includes, but is not limited to, you consenting to your Personal Data being used for HaloCheck Enhanced e-KYC, HaloCheck e- KYC, HaloCheck Risk Check, and HaloCheck Community Watchlist purposes.
1.3 Any changes made to this Notice will be updated to our Platform. Any revision or changes to the Notice will continue to apply to all Personal Data that has previously been shared and collected by HaloCheck.
1.4 Users have to be above 18 years of age to use HaloCheck as this is the age of the majority in Malaysia. HaloCheck will not be liable for any privacy breach resulting in damage arising in contract‚ tort, or otherwise.
2. COLLECTION OF PERSONAL DATA
2.1 Personal Data means information about you which you have provided to HaloCheck including but not limited to:
- Name;
- Contact Information,
- including email address;
- MyKad / ID No.;
- Passport No.;
- Phone No.;
- Bank Account No.;
- Vehicle Registration Plate;
- Address;
- Company / Entity;
- Website / Email Address;
and any information which may identify you that has been collected, stored, and processed by HaloCheck from time to time including sensitive personal data such as data relating to credit data.
2.2 We will clearly indicate to you when the Personal Data requested is mandatory. IF you choose not to provide us with any required mandatory Personal Data or withdraw your consent for us to process the same, we shall be entitled to cease provision of the services without us incurring any liability to you (notwithstanding any agreement between you and us).
3. SOURCES FROM WHICH YOUR PERSONAL DATA MAY BE OBTAINED
3.1 In addition to the Personal Data you provide to HaloCheck directly, HaloCheck may also collect your Personal Data from a variety of sources including without limitation, such as:
(a) When you visit Halocheck’s platform or website as a User;
(b) From publicly available directories;
(c) From social media platform pages, if you follow, like or are a fan of such pages;
(d) When you interact and communicate with us at events, activities or through social media platforms;
(e) From our server logs when you log onto our website such as details of internet protocol address;
(f) From third-party service credit providers for example private employment debt collection agencies or entities providing credit background verification services;
(g) From sources in the financial service industry, for example, any bureaus or agencies under Bank Negara Malaysia, Securities Commission or other regulatory authorities, the Association of Islamic Banks Malaysia, or any registered credit reporting agencies or other financial institutions.
3.2 HaloCheck does not utilize cookies on our website, whether on mobile or desktop browser. Your Personal Data will only be collected upon registration and as outlined in Section 1.2.
4. PURPOSES OF PROCESSING
4.1 We may use and process your Personal Data for the purposes relating to the services you have requested and for the business activities of HaloCheck which shall include without limitation:
(a) to improve products and services, including sending feedback request emails, testing and troubleshooting new features;
(b) to send you Periodic promotional emails (using the email address you have provided) about new products, special offers, or other information about HaloCheck, which you may find interesting;
(c) to contact you for marketing research purposes occasionally through email. We may use the information to customise the website according to your interests.
(d) to respond to you when you contact us;
(e) to obtain products and services from our suppliers;
(f) to respond to enquiries from existing or prospective customers seeking information about our services;
(g) to carry out processes associated with the services we provide including risk check, identity verification, electronic fund transfers, and account monitoring;
(h) to select and personalise the ads, offers, and other sponsored content that is displayed on the platform;
(i) to measure the effectiveness and distribution of ads and understand the way people interact with the ads and the Platform;
(j) to verify accounts and activities, combat harmful behaviour, detect and prevent adverse experiences, maintain the integrity of the Product. For example, to investigate suspicious activity or violations of our terms or policies;
(k) to conduct and support research and innovation on general social welfare, technological advances, public interest, and well-being;
(l) to process any transaction, enquiry, or any other communication from you to us;
(m) to verify your creditworthiness and background;
(n) to conduct a survey to improve our products/services and to develop new products/services;
(o) to investigate or report any suspected crime or fraud;
(p) to comply with any requirement of law, order of any court, or tribunal or any direction from the Government or any statutory authority;
(q) to enforce our legal or contractual rights including to recover any debt owing by you to us;
(r) to provide you with information on marketing campaigns that we or our business partners believe would be of interest to you;
and you agree and consent to HaloCheck using and processing your Personal Data in the manner as identified in this Notice.
4.2 Other purposes
HaloCheck may also use and process your data for other purposes such as:
a) to notify and invite you to events or activities organised by us, our partners, sponsors, or advertisers;
b) to process your registration to participate in or attend an event or activity and to communicate with you regarding your attendance at the event or activity;
c) to share your name and contact number with our partners, advertisers, event companies, or sponsors who may communicate with you for the purpose of marketing.
4.3 If you do not consent to HaloCheck processing your Personal Data for the purposes listed in Section 4.2 please notify HaloCheck using the contact details stated in Section 7.1 below.
4.4 We may aggregate the information that we collect and use it for the purpose outside the scope of this Notice. Any aggregated data used for those purposes will have all personally identifiable information removed to ensure your Personal Data cannot be linked back to you.
4.5 We may disclose your Personal Data to our related corporations, business partners, service providers, our financial and professional advisors, financial institutions, governmental departments, and/or agencies, statutory bodies, and any such third party as requested by you.
4.6 We may disclose your Personal Data to any member of our group which means our subsidiaries, our ultimate holding company, and its subsidiaries in order to provide our products and services to you.
5. TRANSFER OF PERSONAL DATA
5.1 As HaloChecks’s information technology storage facilities and servers may be located in other jurisdictions your Personal Data may be transferred to, stored, used, and processed in a jurisdiction other than Malaysia. You understand and consent to the transfer of your Personal Data out of Malaysia as described herein.
6. DISCLOSURE TO THIRD PARTIES
6.1. HaloCheck may engage other companies, service providers, or individuals to perform functions on HaloCheck’s behalf and consequently may provide access or disclose your Personal Data to third parties such as those listed below:
(a) information technology (IT) service providers;
(b) data entry service providers;
(c) storage facility providers;
(d) banks and financial institutions, insurance providers, credit card companies, securities and investment services providers, trustees, custodians, industry/ financial related associations;
(e) Professional advisors and external auditors including legal advisors financial advisors and consultants;
(f) electronic fund transfer facilitators;
(g) third parties whom HaloCheck is obligated to make disclosure under requirements of any law by order of court or any tribunal or as required by the Government or any statutory authority for example Bank Negara Malaysia Securities Commission and Bursa Malaysia. This may also include third parties entities appointed by such statutory authorities;
(h) third parties carefully selected to provide you with information about products and services that may be of interest to you.
6.2 Our website may contain links to other websites which are not maintained by us. This Notice only applies to our Progressive Web App. When visiting these third-party websites, you should read their privacy policies which will apply to your use of their websites.
7. ACCESS & CORRECTION REQUESTS AND INQUIRIES
7.1 Subject to any exceptions under applicable laws, you may at any time hereunder request for access to or for correction or rectification of your Personal Data or limit the processing of your Personal Data or seek further information from HaloCheck by contacting:
HaloCheck Sdn. Bhd.
C3-06, Block C, Kelana Square, No.17, Jalan SS7/26, Kelana Jaya, 47301, Petaling Jaya
Selangor Darul Ehsan, Malaysia
(e) info@halocheck.xyz
(o) +603 7890 3470
(w) www.halocheck.xyz
7.2 In respect of your right to access and/or correct your Personal Data, HaloCheck has the right to refuse your requests to access and/or to make any corrections to your Personal Data for the reasons permitted under law such as where the expense of providing access to you is disproportionate to the risks to your privacy.
7.3 When there is a change to your Personal Data it is your obligation to inform us of such change.