Car Sharing Platform Onboard Customers Safely
How HaloCheck ensured secure and swift onboarding for a car sharing platform to protect their assets
Problem
A car sharing platform struggled to quickly check their customer background and effectively protect their fleet of vehicles. They blacklist an average of 500 customers a month due to violations caused by customers such as theft, damages and using the vehicles for illegal activities. This was a major concern for their business.
Solution
HaloCheck's trio of e-KYC, Risk Check, and Community Reference Check offered an integrated approach to secure and expedite onboarding, equipping the company with valuable risk signals to onboard good customers.
About
The car sharing platform faced a pressing issue: how to quickly and securely onboard customers while filtering out potential fraudsters and those with problematic backgrounds. Their challenge is not just about efficiency; it was about protecting their assets and reputation from substantial harm.
Using HaloCheck’s integrated suite of e-KYC, Risk Check and Community Reference Check, the car sharing platform managed to enhance their onboarding process and protect their fleet of vehicles.
What Our Clients Say
Adopting HaloCheck has been a game-changer for Zerin Properties, enabling us to embrace technology and swiftly comply with BNM's AML/CFT requirements. By simplifying our due diligence process, we can prioritize trust and safety for our property clients, providing them with the seamless and reliable service they deserve.
Previndran Singhe, Founder, Managing Director, and CEO, Zerin Properties
Integrating Risk Check into our customer due diligence process has been a game-changer for our bank. It complements our existing KYC efforts, providing a localized and highly accurate result, helping us stay ahead in the fight against financial crime
Risk Management Senior Manager,
Financial Institution (Malaysia)
Embracing technology has always been our ethos, and partnering with HaloCheck was a natural choice to ensure seamless compliance with BNM AML/CFT requirements. With their fast and reliable system, we've streamlined our Clients Due Diligence process, allowing us to be efficient gatekeepers and protect our clients and assets effectively.
Mahathir Mahzan, Founding & Managing Partner,
Mahzan Sulaiman
Community Reference Check has been an invaluable asset in revolutionizing our hiring process. By screening all new hires pre-onboarding, we've been able to filter out candidates with a history of violations or unethical behavior, significantly reducing losses due to pilferage by 55%. Embracing this collaborative approach has also sent a strong message, deterring bad actors from attempting to harm our company. We couldn't be more pleased with the positive impact it has had on our business.
CEO, Retail Chain Convenience Store (Malaysia)
We are committed to elevating our profession and enhancing service delivery for the benefit of the public. By partnering with HaloCheck and CRE Tech, we provide our members with a fast and reliable e-KYC solution, ensuring compliance with regulatory requirements. This empowers our real estate practitioners to conduct customer due diligence efficiently, contributing to a safer and more compliant real estate industry.
Chan Ai Cheng, President, Malaysian Institute of Estate Agents (MIEA).
Other Use Cases
Malaysia KYC and Regulatory Compliance
How Risk Check Secured Financial Institution Company’s Regulatory Landscape
Deter Bad Actors and Reduce Pilferage/Shrinkage Losses
How Community Reference Check Safeguarded Retail Convenience Store Chain Corporation from Bad Actors
EXCLUSIVE
